Seasoned professional boasting 20+ years of software engineering and IT management expertise.

Highly adept in data analysis, system integration, application development, business intelligence, data architecture, operations, IT recruitment and innovative solutions for start-ups and large corporations. Trains and develops teams, guides and manages developers and business analysts.

Software Engineering: Proficient in various programming techonologies (e.g. SQL, Python, SSRS), with a strong understanding of software development methodologies and best practices.

Data Analysis: Skilled in analyzing complex data sets, identifying trends, and deriving meaningful insights to drive informed business decisions.

System Integration: Experienced in integrating diverse systems and technologies to streamline operations and enhance efficiency.

Application Development: Proven track record of designing and developing robust, scalable, and user-friendly applications to meet business requirements.

Business Intelligence: Expertise in leveraging data analytics tools and techniques to create actionable reports and dashboards for stakeholders.

Data Architecture: Deep understanding of data modeling, database design, and data governance principles to ensure data integrity and reliability.

Operations Management: Proficient in overseeing IT operations, implementing processes, and managing resources to achieve organizational goals.

IT Recruitment: Skilled in identifying and recruiting top IT talent, conducting interviews, and building high-performing teams.

Leadership and Team Development: Strong ability to mentor and guide developers and business analysts, fostering a collaborative and productive work environment.

Senior Analyst / Empire BlueCross BlueShield, NY (formerly Integra Managed Care)

October 2020 - Current

MLTC plan support:

- Managed file transfer software implemented

- Interoperability FHIR (Fast Healthcare Interoperability Resources) solution installed

- COBA (Coordination of Benefits Agreement) claim processing set up

- Claim system migration

- Vendor management

- Telephone system (Talkdesk) reporting

Medicare implementation services:

- Coordinated automated file transfers

- Oversaw Enrollment, Care Management and Claim processing systems configuration

- Led software development to support business needs including assessments, system access, provider data quality, benefit configuration, and enrollment

Senior Data Reporting Analyst / Centers Plan for Healthy Living, New York

December 2018 - October 2020

Provided data analysis, curation and reconciliation expertise

- Designed dashboards that allow stakeholders to identify KPIs and drill down so that actionable insights can be made immediately instead of waiting days or weeks for detailed reporting

- Built automated processes to reconcile data warehouse data sets so that anomalies can be identified and rectified expeditiously

- Developed processes to project growth to enable finance staff to estimate future income and expenditure

Senior Software Engineer, Singapore and Shanghai

March 2016 - November 2018

Freelance Software Engineer, providing technical expertise on a variety of development projects.

- Developed and implemented ETL processes for a US-based healthcare information solution provider, DocEnable. Project was completed ahead of schedule and under budget.

- Built Mandarin flashcard app, enabling students to learn Chinese characters, pinyin, pronunciation, meaning and stroke order.

- Oversee the transition of IT responsibilities for AlphaCare (Magellan Health), providing guidance to former colleagues on project statuses, next steps, operational issues, and assisted with on-going development.

Director, Information Technology / Alphacare of NY (Magellan Health)

April 2013 - March 2016

Delivered technology support for the successful launch of four health insurance products within a five-month period. Support during the start-up phase included the setting up of AWS, development of custom ETL processes, execution of 3rd party software, and the purchase, configuration and installation of network and desktop hardware.

- Created and implemented cloud applications for AlphaCare, enabling field staff to spend more time with patients and less time on administration.

- Forged the development of a data warehouse that enabled actuaries and accountants to rapidly project future costs based on patient utilization, membership roster and claim cost rates.

- Designed dashboards, summaries, detail and reconciliation reports, maps and charts for management and staff of the Finance, Marketing, Claims, Enrollment and Provider Network departments; built utilizing SSRS, Crystal Reports and HTML/CSS/PHP/JavaScript/jQuery.

Vice President of IT / US Imaging Network, New York

January 2009 - April 2013

Responsible for setting up all ETL processes and 3rd party applications for a new start-up, ensuring readiness for the first client implementation.

- Led the development of a browser-based financial modeler application, significantly reducing the amount of time taken to produce savings proposals based on customer membership rosters and claim data.

- Developed an application allowing Customer Service Representatives to update information from four different systems within a single browser window; built using jQuery, Google APIs, MS-SQL and MySQL databases along with a myriad of other tools.

- Directed the development of an application that automatically calculates commission payments, improving tasks which previously took days into a process that now takes minutes.

- Recruited, trained, and mentored a team of developers, experienced programmers, recent college graduates, and interns.